Privacy Policy

Introduction

At DataXID ("we", "us", "company"), we place great importance on the security and privacy of your personal data. This Privacy Policy explains how your personal data is collected, used, shared, and protected when you visit our website or use our services. This policy complies with the Personal Data Protection Law No. 6698 (KVKK) and the European Union General Data Protection Regulation (GDPR).

Data Controller

Your personal data is processed by DataXID as the data controller. For any questions or requests, you can use the contact information below:

Email: privacy@dataxid.ai
Address: Merve Mah. Atatürk Cad. No:314 İç Kapı No:1, Sancaktepe/Istanbul, 34791, Türkiye

Personal Data Collected

We may collect the following personal data when you visit our website:

Contact information (name, surname, email address, phone number); Account information (username, password); IP address, browser type, date and time of visit, pages viewed; Information collected through cookies and similar technologies; Other information you provide while using our services.

Purposes of Processing Personal Data

We process your personal data for the following purposes:

Providing and managing our services; Creating and managing your account; Providing customer support; Developing our products and services; Analyzing and improving our website usage; Fulfilling our legal obligations; Contacting you and providing information.

Transfer of Personal Data

Your personal data may be shared with third parties when necessary for the provision of our services and to fulfill our legal obligations. These third parties may include:

Our service providers (hosting, database, payment processors); Our business partners; Authorized public institutions and regulatory authorities.

We may transfer your personal data to countries outside of Turkey in accordance with data protection laws and by taking necessary security measures. In such cases, we will take all necessary precautions to protect your data.

Storage of Personal Data

We store your personal data for as long as necessary to provide our services or as required to fulfill our legal obligations. When this period ends, your personal data will be securely deleted or anonymized.

Cookies and Similar Technologies

We use cookies and similar technologies on our website. These technologies are used to ensure the proper functioning of our website, improve user experience, and analyze the use of our website. For more information about cookies, you can review our Cookie Policy.

Data Security

We take appropriate technical and organizational measures to ensure the security of your personal data. These measures provide protection against accidental or unlawful loss, alteration, disclosure, or access to your personal data.

Your Rights

Under KVKK and GDPR, you have the following rights:

To learn whether your personal data is being processed; To request access to your personal data; To request the correction or deletion of your personal data; To object to the processing of your personal data; To restrict the processing of your personal data; To request data portability; To object to automated decision-making.

To exercise these rights, you can contact us using the contact information provided above. Your request will be evaluated and finalized as soon as possible and within 30 days at the latest.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will announce significant changes to the policy on our website and notify you when necessary. We recommend that you regularly review the changes made to this policy.

Right to Complain

If you have a complaint about the processing of your personal data, we kindly ask you to contact us first. You also have the right to lodge a complaint with the Personal Data Protection Authority (KVKK) or the relevant data protection authority in the European Union.